Standardising vs. Standing Out: The Balance Between Technology and Personality
Technology enables hoteliers to run their business effectively and provide each guest with a completely customised experience. But as we become ever more digitally dependent, the hospitality industry should never underestimate that extra something that human interaction brings. This seminar addresses how technology can boost your guests’ experience – but why you shouldn’t let it take centre stage.See All Speakers
About Anna Silovsky
Anna is responsible for marketing and brand identity at Inn Style – a market-leading Property Management System, Channel Manager and Internet Booking Engine. Since joining the company in 2017, after moving back to the UK from Brazil, she has played a key role in the launch and development of Inn Style’s sister company, Staylists, and has helped to establish the company’s first international office in South Africa.