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Wednesday
Thursday

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speaker

Lee Batchelor - Elecosoft IconSystems

Digital Transformation for Hotels

11.00 - 11.30

This seminar will look at the challenges faced within the hotel sector around the management and communication of brand standards and specifications. Focussing on the impact a lack of process and centralised systems have on an organisation. We will look at how hotels currently manage their information, how it is communicated and a better-defined route to managing this huge amount of data. We will discuss how the IconSystem has specifically been adapted for our client, why this works for them and how this can benefit the wider industry as a whole.

speaker

Sam Hurst - Accumulus Accounting

Outsourcing Your Hotel Finances While Maintaining a Personal Service

11.45 - 12.15

Understanding how outsourcing your hotel’s finance requirements using modern technology can not only save you costs, simplify your finances and allow greater consistency but also allow you to maintain the personal service you would expect whether you are an independent hotel, a hotel group or a hotel management company.

speaker

Paul Smith - Häfele UK Ltd

Digital Living - We Make It Easy

12.30 - 13.00

Controlling lights, doors, wardrobes, furniture locking and more from a smartphone, tablet or wireless wall switch is ready now. As living becomes digital, hotel rooms can lead the way into the future by becoming ‘Smart Rooms’ using coordinated chips, hubs and controllers in a modular and expandable system. Give your guests a carefree stay where they don’t even have to get out of bed to boil the kettle.

speaker

Christian Bozeat - Macom GmbH UK

The Importance of Detailed Design in Technology Delivery

13.15 - 13.45

As technology gets more important and more complex it is important to know what you are going to deploy well before you go to procurement to ensure you get the experience that you and your customers expect... and importantly that you only pay for what you should!

speaker

Florian Augustin - HotelPartner Yield Management

Right Place + Right Time + Right Price = True Performance

14.00 - 14.30

In today's fast paced and extremely dynamic marketplace, performance management can massively influence a hotels revenue stream. Whether this may come through internal procedures or external help, it is essential that every hotel, no matter the size or location, has a unique strategy in place starting from the baseline up to the finest detail. Timing, decision-making, and formidable execution is key in order to keep up and elevate ahead.

speaker

Charli Hunt - Proof Content

5 Steps for Creating Content That Brings Customers to Your Website

14.45 - 15.15

Charli Hunt discusses the 5 steps you need to take when creating content for your website; from knowing who your audience is to optimising your content for search engines. Attract new visitors and convert them into customers with content marketing.

speaker

Nicole Faessler & Marlon King - Director Operations Europe & Account Executive

Why Smart Bosses Love the Gig Economy

15.30 - 16.00

The concept of work and how we think of short-term engagements is changing. Gig work is also catching up fast in Hospitality with many on-demand platforms emerging - one of the biggest reasons companies are falling in love with this latest technology is its massive impact on the bottom line. Bosses nowadays get jobs completed by someone available to pick up the gig, helping them to ensure smooth operations during the busy season. We will show you how technology can help you tap into the benefits of gig work.

speaker

Ian Robinson - TVision Technology Ltd

Making Tax Digital – part of the Digital Transformation journey

10.15 - 10.45

Ian Robinson will be talking about the way Making Tax Digital legislation fits in with an organisation’s Digital Journey. He will talk about the correct way to do MTD, why you should worry even have to worry about it, and how it relates to the productivity and profitability of the hotel sector. He will be on stand 366 for more information over the two days of the exhibition.

speaker

John Brough - Delta Controls Inc

Hotel Room Automation

11.00 - 11.30

Modern hotel guests are increasingly aware of the technological capabilities of their surroundings, and demand intelligent automation in all aspects of their life. Being able to speak to the room to control its services is no longer science fiction, as the guest experience evolves, more intelligence and automation is required. This seminar discusses the steps that forward thinking companies have taken to provide this technology.

speaker

John Coldicutt - Planday

How to Save Time, Increase Profits and Boost Employee Loyalty

11.45 - 12.15

Planday has spent several years helping leading hotels create a smooth, time and resource efficient working environment. Since implementing Planday they’ve drastically reduced precious time spent on the shift rota, payroll management and more. Additionally, both workers and management have thrived by having a new efficient and engaging way to communicate with one another. Time spent on key admin tasks was reduced from numerous hours to just a few minutes, they increased their profitability and created stronger relationships with their employees. Learn how the likes of Bespoke Hotels and Manor by the Lake have used Planday to boost hotel profitability and learn how their employees have adopted this easy-to-use solution.

speaker

The seminar outlines the possibilities of using VR & 360 technologies for the training and onboarding of staff in hospitality. It explains the advantages immersive VR technology brings when educating the team. It also outlines risks and limitations explaining why VR technology should never be a standalone approach but rather needs to smartly be embedded into a training concept that combines digital and non-digital training methods.

speaker

Paul Smith - Häfele UK Ltd

Digital Living - We Make It Easy

13.15 - 13.45

Controlling lights, doors, wardrobes, furniture locking and more from a smartphone, tablet or wireless wall switch is ready now. As living becomes digital, hotel rooms can lead the way into the future by becoming ‘Smart Rooms’ using coordinated chips, hubs and controllers in a modular and expandable system. Give your guests a carefree stay where they don’t even have to get out of bed to boil the kettle.

speaker

Steve Blunsten - Mobile Plant Rooms Ltd

How To Avoid Days With NO Heating And Hot Water..

14.45 - 15.15

3 Things in life are certain, death, tax and your boiler will breakdown. Creating the right Disaster Management Plan will save negative reviews from your guests and money from loss of earnings. I will show you what you need to do to ensure your hotel has the right plan in place.

speaker

Nathan Gyaneshwar - Marketboomer

Introducing a New Era of Hotel Procurement

14.45 - 15.15

We now live in a real time automated economy. How do the economic and social changes translate into the hotel industry, and affect how you carry out purchasing. What’s the latest step – or era – that we’re entering in procurement?